I was very pleased with the staff in how they treated me with concern and respect. They did not make me feel ugly because of my dental issues or make me feel like a bad person because of the shape my teeth are in. Upon walking into the office, I was greeted with a smile from the gals behind the front desk and I felt welcomed. The decor and atmosphere of the waiting area is warm and pleasant and the exam stations are comfortable. Dr. Friesz and staff explained things and procedures in a clear and down to earth understanding. They respected my feelings of what I would like the outcome to be and that is to be able to smile again.